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    1. …in reply to @letterpress_se
      letterpress_se ilovegraphics Would be interesting to hear GeniusWorks thoughts on this. He wrote books on customer journey mapping…
      Permalink On twitter.com Twitter logo axbom’s avatar 2016 Jan 9 Mood +2 🙂
  1. …in reply to @axbom
    letterpress_se ilovegraphics GeniusWorks …before UXers and service designers made it “their” tools.
    On twitter.com Twitter logo axbom’s avatar 2016 Jan 9 Mood 0