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Two things padlet: 1. Having to press a button that says "Break our hearts" to cancel my subscription is blatant confirmshaming and falls under "Digital gaslighting" in my chart. 2. When I press it, the page doesn't exist, which is just poor development and testing.
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…in reply to @axbom
Here's a video of the full experience. 1. Click from e-mail 2. Click Settings 3. Click Billing 4. Click Break our Hearts 5. Page not found