axbom’s avataraxbom’s Twitter Archive—№ 34,377

    1. 1. Last week I got this question from a consultancy: "Is it really necessary with Help functionality for this medical application? It is our assessment that UI should be built so a Help function is not needed." I'm glad it wasn't asked to my face because I wanted to scream.
      Permalink On twitter.com Twitter logo axbom’s avatar ❤️ 7 Favorites 2021 Feb 16 Mood +5 🙂
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    2. There are many people with both temporary and permanent cognitive impairments who need help in getting started and reminded. People with vision loss and a variety of neurological disorders are often helped by clear guidance and explanations.
    On twitter.com Twitter logo axbom’s avatar ❤️ 1 Favorite 2021 Feb 16 Mood -1 🙁
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      3. Saying it should be "simple enough for no help to be required" unfortunately puts on display a lack of understanding for a broader population and the various needs of different people. Without help functionality fewer people will be able to use your service.
      Permalink On twitter.com Twitter logo axbom’s avatar ❤️ 1 Favorite 2021 Feb 16 Mood +1 🙂
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        4. Once again for the people in the back: some people being able to use your service without help does not mean everyone can. Be careful who you test with. Of course, designing that help functionality is another story. /rant over
        Permalink On twitter.com Twitter logo axbom’s avatar ❤️ 1 Favorite 2021 Feb 16 Mood +3 🙂