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No, I do not have to and do not want to review every customer service interaction, every order and subscription. We are humans moving through life and we do not need a point out of 5 for every smile, nod and touch. Chances are your points are making everything worse, not better.
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…in reply to @axbom
You forgot to ask, but I give your points system one star out of five. ✭✩ ✩ ✩ ✩ The likeliness that I would recommend your points system to a friend is 0, on any scale.