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You can learn so much about the driving force behind a company, and their values, by being a user/customer and seeing how they manage an intent to leave. I’m going to start asking more about the offboarding before signing up to anything in the future.Permalink On twitter.com
♻️ 13 Retweets
❤️ 33 Favorites
2020 Jan 30
Mood -1 🙁
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…in reply to @axbom
Obviously mrmacleod understood this much better than me many years ago 😁On twitter.com
❤️ 5 Favorites
2020 Jan 30
Mood +4 🙂