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1) In Digital Compassion I outline seven ways in which people experience negative impact from tech and digital services. Number six is what I call ”neglect of ecosystem”.
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…in reply to @axbom
2) "Neclect of ecosystem" is harm based on the failure of an organisation to assume responsibility for people occupying the extended ecosystem necessary for the development and use of its services and products.
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…in reply to @axbom
*Neglect