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Just because someone completes a task does not mean they are satisfied. Just because someone laughs does not mean they are happy. And just because they come back does not mean they are choosing what benefits them.
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…in reply to @axbom
When we treat people like data we are collecting points. When we treat people like humans we care for their well-being. Either you play the game or you set aside time to listen. Learn to recognize when the only winning move is not to play the game.